Privacy Policy

Effective Date: February 10, 2026

Last Updated: February 10, 2026

WL Carpet Installer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wlcarpetinstaller.agency.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Fill out contact forms
• Request quotes or services
• Subscribe to our communications
• Contact us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Project details and preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• Date and time of visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you quotes and project estimates
• Communicate about your flooring projects
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and enhance security

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is in our legitimate interests and doesn't override your rights

4. How We Share Your Information

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• FormSubmit: Processes contact form submissions
• Google Maps: Provides location services
• Email Service Providers: For sending communications

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for any other purpose with your consent.

We do NOT:

• Sell your personal information to third parties
• Share your information for third-party marketing purposes
• Use your information for purposes incompatible with those disclosed

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact Form Data: Retained for up to 2 years
• Project Information: Retained for the duration of the project plus 3 years
• Marketing Communications: Until you unsubscribe
• Cookies: See our Cookie Policy for specific retention periods

7. Your Privacy Rights

7.1 General Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent at any time

7.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: mail@wlcarpetinstaller.agency
• Phone: (227) 218-7130
• Mail: 5729 Estancia Dr APT 1230, Orlando, FL 32822

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

WL Carpet Installer
5729 Estancia Dr APT 1230
Orlando, FL 32822
Phone: (227) 218-7130
Email: mail@wlcarpetinstaller.agency